Order Tracking

Thank you for choosing PrimeBiome !
You can easily track your order and stay informed every step of the way. Once your order has been confirmed and shipped, you will receive an email with your tracking number and shipment details.

How to Track Your Order
Check your shipping confirmation email for a tracking link.

Click the link to view your package’s delivery status in real-time.

If you can’t find your tracking information, check your spam/junk folder or contact our support team.

Alternatively, you can visit our dedicated tracking portal below:

Track Your Order: Track Now
(Use your order ID and email address to access real-time details.)

Estimated Shipping Times
United States / Canada: 5–7 business days

International Orders: 10–16 business days (depending on customs clearance and destination country)

All orders are shipped via trusted carriers like USPS, UPS, or FedEx to ensure secure and efficient delivery.

Didn’t Receive a Tracking Email?
If you haven’t received your tracking email within 48 hours after purchase, please contact us so we can assist you.

Email: support@primebiome-sale.us
Phone Support: 1 (844) 687‑3438 (Mon–Sat, 9 AM – 5 PM EST)

Order Support
If you have issues such as:

Tracking number not updating

Delayed shipment

Incorrect delivery address

Please contact our Customer Support Team directly.
Our representatives will help you locate your order and ensure it reaches you as soon as possible.

Important Notes
Orders are processed within 24–48 hours of payment.

Tracking updates may take up to 24 hours to appear after shipment.

Once your order is shipped, delivery times are based on carrier schedules and may vary by region.

We appreciate your trust in PrimeBiome and strive to deliver your products quickly and safely.